When you send them your controllers, so long as they're under 1 year old and have no visible or water damage, you can send them your controller and they'll replace it for a new one that's still in the package. A lady called me, in tech support, and said that the controller we'd sent her wasn't working properly, and I informed her that it was because we didn't exchange it. When she asked why, I told her that when it had been sent it there had been water damage. She screeched at me "What the HELL am I supposed to do with a controller that DOESN'T VIBRATE!?"
this absolutely made me i'm a playstation gamer so i enjoyed it on that level as well as the perv side of me enjoying the sitch of the pic. lisa's expressions always tie a pic together for me you are just so great at getting them just perfect.